Costs of Our Service

Holiday Rentals Australia - Dedicated, not distracted

What does your management fee really buy?

Holiday rental management fees usually sit somewhere between 12% and 28% of booking income. The difference is not just the percentage. It is how much time, care and expertise goes into your property, your guests and your returns.

12–20%

Budget / Low Cost Management

Many properties per manager, often dozens, so each one gets a small share of their time
Less attention per property: problems are often noticed only after a guest complains
Reactive, not proactive: maintenance and repairs are dealt with once something breaks
Set-and-forget pricing that is rarely adjusted for seasons, events or demand
Fewer booking channels, with a heavy reliance on one or two platforms
Cleaners chosen on price, with high turnover and inconsistent presentation
Few or no inspections between stays
Slow or scripted communication, often through a call centre or shared inbox
They often don’t remember who you are when you call
Minimal reporting: a statement each month and little else
Extra charges for items such as linen, photography or call-outs can quickly erode the lower fee

20–28%

Premium Management

Fewer properties per manager, so your home gets the time and attention it needs
A dedicated property manager who knows you and your property, and who you can reach directly
Proactive care: issues are spotted and fixed before guests notice them
Active pricing that responds to seasons, local events, lead times and demand
Broad exposure across Airbnb, Stayz, Vrbo, Booking.com, Agoda and more
Trusted, trained cleaners delivering consistent, hotel-standard presentation
Regular inspections and checks before guests arrive
Fast, personal communication with both guests and owners
Clear reporting and honest advice on performance and improvements
Licensed agents, with client funds held in a trust account
One single, all-inclusive charge, with no surprise extras

A lower fee doesn’t always mean more money in your pocket

Here’s an example of how the numbers can work out over a typical month. Better pricing, stronger reviews and wider exposure can lift what your property earns by more than the difference in fees.

Example month	Budget manager 16.5% inc. GST	Premium manager 22% inc. GST
Gross rental income	$3,200	$4,100
Management commission (inc. GST)	−$528	−$902
Income to you	$2,672	$3,198
Difference	–	+$526 a month
Over a year	–	+$6,312

Figures are an illustrative example only. Actual income varies with the property, location, season and market conditions.

A lower fee can look like a saving, but lost bookings, weaker reviews and overlooked maintenance can cost far more. Premium management is about protecting your property and growing what it earns over time.

Talk to us about your property

Tell us a little about your property and we’ll be in touch to discuss how we can help.