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Insurance & Emergency Accommodation

Furnished homes for insurers and insurance accommodation providers

Insurance & Emergency Accommodation

Furnished homes for displaced policyholders

When fire, flood, storm, a burst pipe or serious mould makes a home unliveable, your policyholders need somewhere suitable to stay for the length of the repair. Holiday Rentals Australia supplies insurance accommodation in Melbourne and Sydney: fully furnished, self-contained homes and apartments that give displaced households a kitchen, laundry, separate bedrooms and room to keep daily routines going.

We work exclusively with insurers and their appointed accommodation providers. You brief us, we supply and manage the property, and your team stays in control of the claim.

Sourcing accommodation for a claim? Send us the location, household size, pets, accessibility needs, expected duration and approved budget, and we will come back to you with suitable options.

Call: (02) 8866 3379  |  Email: info@holidayrentalsaustralia.com.au

Policyholders: we take bookings only through insurers and their accommodation providers. If your home has been damaged, please contact your insurer or claims manager and ask them to arrange temporary accommodation with us.

Featured properties

A sample of the furnished homes we can offer for insurance stays. Ask us about current availability in the suburbs you need.

Who we work with

Insurers and claims teams

Claims managers and case managers arranging temporary accommodation as part of a home building or contents claim.

Insurance accommodation providers

Accommodation brokers and booking agents sourcing furnished homes for insurers in Melbourne, the Mornington Peninsula and Sydney.

Why place policyholders in a furnished home?

Repairs after a major claim often take weeks or months. A hotel room works for a night or two but quickly becomes difficult for families with children, pets or someone working from home. A furnished home offers:

  • Separate bedrooms and living space for the whole household
  • A full kitchen and laundry, which keeps day-to-day living costs down
  • Pet-friendly options at selected properties, avoiding separate pet boarding
  • Locations near the policyholder’s school, work and support network where availability allows
  • Flexible stay lengths, with extensions agreed with you if repairs run over

What is included

  • Fully furnished, move-in-ready homes and apartments
  • Bed linen, towels and an equipped kitchen
  • Wi-Fi and utilities as listed for each property
  • Professional cleaning before arrival
  • Guest support from our local team during the stay
  • A single point of contact for your team on availability, invoicing and extensions

How it works

  1. 1Send us a brief
    Location, household size, pets, accessibility needs, expected duration, approved budget and your claim reference.
  2. 2Receive options
    We shortlist suitable homes and apartments with rates and availability.
  3. 3Confirm the booking
    You confirm with us directly. We invoice you or your accommodation provider as agreed, not the policyholder.
  4. 4We look after the stay
    We handle check-in and guest support, keep you updated, and work with you on extensions or early departure as the repair timeline changes.

Where we can help

We manage furnished homes and apartments across Melbourne, the bayside suburbs, the Mornington Peninsula and Sydney. Tell us where your policyholder needs to be and we will let you know what is available nearby.

Frequently asked questions

Who can book insurance accommodation with you?

We take bookings only from insurers, their claims teams and their appointed accommodation providers. Policyholders should ask their insurer or claims manager to contact us.

How do we pay for a stay?

We invoice the insurer or the accommodation provider directly, on the terms agreed when the booking is confirmed. We do not invoice policyholders.

Can stays be extended if repairs run over?

Yes, where the property is available. Let us know as early as possible and we will confirm an extension with you.

Can policyholders bring pets?

Selected properties are pet friendly. Include pets in your brief and we will only propose homes that suit them.

How long can a policyholder stay?

Stays are arranged around the repair timeline and your approval, from a few weeks to several months, subject to availability.

What information do you need to quote?

The suburb or area, number of adults and children, pets, accessibility needs, expected start date and duration, and the approved budget or benefit limit.

Request accommodation for a policyholder

Insurers and accommodation providers can send us a brief below and our team will be in touch.

Call: (02) 8866 3379  |  Email: info@holidayrentalsaustralia.com.au

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Pets

Services

Head Office

Melbourne Business Centre, Ground Floor, 470 St Kilda Road, Melbourne, VIC 3004

Own a furnished home in Melbourne or Sydney?

Let it to insurance and relocation guests